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HP 14Q-CSOOO9TU
Microsoft Windows 10 (64-bit)

HI THERE,

ACTUALLY WHEN I PURCHASED MY LAP IT WAS RUNNING FEEDOS,AFTER THAT I FOUND A M.2 SLOT INSIDE I INSTALLED ONE OF THEM  THEN I PUT WIN 10 PRO ON IT AM I STILL ELIGIBLE FOR WARRANTY OR NOT PLEASE HELP ME ANYONE I HAVE ONLY 12 DAYS LEFT ON WARRANTY AND THERE IS SOME HARDWARE ISSUE ON MY LAPTOP....

2 REPLIES 2
HP Recommended

You should not have voided the warranty by installing your own M.2 SSD. However, we do not speak for HP and warranty coverage is ultimately their call. You are in India so the best way to handle is to find an HP Service Center near you, call ahead and take it in before the warranty expires. If you wait too long the answer is easy and it will be No. 

 

https://support.hp.com/in-en/service-center

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@ayangain wrote:

... AFTER THAT I FOUND A M.2 SLOT INSIDE I INSTALLED ONE OF THEM  THEN I PUT WIN 10 PRO ON IT AM I STILL ELIGIBLE FOR WARRANTY OR NOT...


@ayangain 

 

This is a 64 million dollars question. I always say warranty is a grey/gray area. If no problem due to the upgrade then NO problem otherwise HP may refuse your claim.

 

Hope this makes sense.

 

Regards,

BH
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