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‎04-05-2020 05:21 PM

HP Recommended
Product: 15-bw0xx
Operating System: Microsoft Windows 7 (32-bit)

So my kids laptop died and i stole the HDD from an old netbook and installed it on this newer laptop that was on win10. The HDD i installed is win7 32 bit. I've been able to install most drivers but still having issues with 2 0f the 3 USBs not working. All i have left is the PCI encryption/decryption controller,SMBus controller and 3 unkown devices. The third device shows the USB hub but in device manager it shows that the USB controller is at AMD USB 3.0 host controller. ive tried to update and install to no avail. 

 

PCI encryption PCI\VEN_1022&DEV_1578&SUBSYS_8332103C&REV_00

SMBus PCI\VEN_1022&DEV_790B&SUBSYS_8332103C&REV_4A

Uknown  ACPI\SMB0001*SMB0001

unkown  ACPI\MSFT0101 *MSFT0101

unkown AMDUSB30\ROOT_HUB30&VID_1022&PID_7914&REV_0020&SID_8332103C

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-05-2020 06:28 PM - edited ‎04-05-2020 06:44 PM

HP Recommended

Hi, @Phrnee 

 

For the USB 3 ports, and smbus controller,  download and install the W7 32 bit AMD chipset driver from the link below and restart the PC.

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

 

Unknown  ACPI\SMB0001*SMB0001, You need this driver...

 

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

 

unknown  ACPI\MSFT0101 *MSFT0101...No 32 bit driver exists for this device.  It is the TPM 2.0 device.

 

I have zipped up and attached the driver you need for the PCI encryption controller, below.

 

You will need to manually install the driver as follows...

 

Download and unzip the file I attached to its folder.  Do not do anything with the files in the folder.

 

Go to the device manager, click on the unknown PCI E/D controller needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

 

Make sure the Include subfolders box is checked and the driver should install.

 

Then restart the PC.

 

You can also clean install W10 on that hard drive if you want.

 

You can reinstall W10 for free by making a bootable USB W10 installation flash drive using the media creation tool at the link below.  Select the W10 64 bit USB creation option.  You may have to do this from a 64 bit PC.  I'm not sure.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-15-bw000-laptop-pc/15551418

View solution in original post

AMD PSP W7-32 Bit.zip
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5 REPLIES 5

‎04-05-2020 06:18 PM

HP Recommended

@Phrnee 

 

What is your 15-bw0xx  ?  Most likely it has Intel 8th generation CPU and you can't proper run Windows 7 simply no available driver for USB ports and few other things. Vendors simple do not write Windows 7 drivers for Gen 8 processors.

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎04-05-2020 06:28 PM - edited ‎04-05-2020 06:44 PM

HP Recommended

Hi, @Phrnee 

 

For the USB 3 ports, and smbus controller,  download and install the W7 32 bit AMD chipset driver from the link below and restart the PC.

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

 

Unknown  ACPI\SMB0001*SMB0001, You need this driver...

 

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

 

unknown  ACPI\MSFT0101 *MSFT0101...No 32 bit driver exists for this device.  It is the TPM 2.0 device.

 

I have zipped up and attached the driver you need for the PCI encryption controller, below.

 

You will need to manually install the driver as follows...

 

Download and unzip the file I attached to its folder.  Do not do anything with the files in the folder.

 

Go to the device manager, click on the unknown PCI E/D controller needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

 

Make sure the Include subfolders box is checked and the driver should install.

 

Then restart the PC.

 

You can also clean install W10 on that hard drive if you want.

 

You can reinstall W10 for free by making a bootable USB W10 installation flash drive using the media creation tool at the link below.  Select the W10 64 bit USB creation option.  You may have to do this from a 64 bit PC.  I'm not sure.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-15-bw000-laptop-pc/15551418

AMD PSP W7-32 Bit.zip
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‎04-05-2020 09:19 PM

HP Recommended

Well.. with your help I got all the devices working. Thank you much! 

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‎04-05-2020 09:22 PM

HP Recommended

Yes.. I figured that out. I went from an SSD with win 10 and inserted a hdd from an old laptop with win 7. Fortunately with help I was able to scrape together drivers that worked. Lol, from all over the net. Was fun project this weekend. Stay healthy all!

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‎04-06-2020 06:38 AM

HP Recommended

You're very welcome.

 

You and your family stay well too!

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