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KMcC3
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Intermittent charging icon

Can anyone help identify a problem my HP pavilion laptop has. It will not charge the battery, I have a intermittent flashing icon. I have purchased a replacement power lead (the correct one) but it has made no difference. Every 1to 2 seconds it switches between charging and not charging.my laptop is almost 3 years old. it is a pavillion 15a2

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Intermittent charging icon

@KMcC3
Thank you for posting on the HP Support Community.

  • Have you made any hardware/software changes?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
  • Do you get any error message on your notebook (Such as Plugged in, not charging, etc.)?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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KMcC3
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Message 3 of 3
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Intermittent charging icon

Thanks, I have made no changes, to anything, However I have since purchased a new replacement battery and now my laptop works fine and charges ok. so I think my old  battery had become exhausted through age and therefore could no longer charge. 

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