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Student
Posts: 1
Member Since: ‎07-09-2018
Message 1 of 2 (86 Views)
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Is it possible to upgrade my laptop model?

Product Name: HP 14-BS1XX
Operating System: Microsoft Windows 10 (64-bit)

I plan to upgrade my laptop, particularly upgrading my RAM and SSD. I checked on Crucial.com but my model doesn't show.

Can you help me?

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Re: Is it possible to upgrade my laptop model?

@AirEverywhere,

 

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I need you need information regarding upgrading Memory and SSD on your HP laptop.

 

After reviewing your post, I did go through the Maintenance and Service guide of your notebook and found the details, please check below:

 

Memory Information: for detailed information, please go through the Maintenance and service guide, Page number 2, Chapter 1. Product description.

 

Unfortunately on both the scenarios, these are non-customer-accessible/upgrade, hence you will not be able to upgrade the memory on this notebook.

Next thing regarding the SSD: It is supported only on Intel core processor only  For detailed information, please go to Chapter 1. Product description

Part number for M.2 SSD: Chapter 3. Illustrated parts catalog page number 18.

 

I hope this should help. Let me know if you need any further assistance. I'll be more than glad to help.

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, 

mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

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HP Support Agent
Posts: 12,989
Member Since: ‎07-26-2016
Message 2 of 2 (50 Views)

Re: Is it possible to upgrade my laptop model?

@AirEverywhere,

 

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I need you need information regarding upgrading Memory and SSD on your HP laptop.

 

After reviewing your post, I did go through the Maintenance and Service guide of your notebook and found the details, please check below:

 

Memory Information: for detailed information, please go through the Maintenance and service guide, Page number 2, Chapter 1. Product description.

 

Unfortunately on both the scenarios, these are non-customer-accessible/upgrade, hence you will not be able to upgrade the memory on this notebook.

Next thing regarding the SSD: It is supported only on Intel core processor only  For detailed information, please go to Chapter 1. Product description

Part number for M.2 SSD: Chapter 3. Illustrated parts catalog page number 18.

 

I hope this should help. Let me know if you need any further assistance. I'll be more than glad to help.

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, 

mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation