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pioneiro
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Message 1 of 2
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Is my battery under warranty?

HP Recommended
Pavilion CS2082TX
Microsoft Windows 10 (64-bit)

My warranty Deliverables includes "Check for N-CSR Batt warranty". What does that means and my laptop is still under warranty for 12 more months. Does my battery be replaced under warranty or do I need to pay for my battery?

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WAWood
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Message 2 of 2
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HP Recommended

@pioneiro 

The battery is not warrantied separately from the rest of the laptop -- it is all covered under the same warranty duration.  So, if the laptop warranty has expired, so has the battery's.

 

If you're asking about battery replacement under the warranty,  Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty, service or equipment replacement issues.
For these issues, you will need to contact HP Customer Support.

 

HP contact info: https://support.hp.com/us-en/contact-hp?openCLC=true

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***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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