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HP Recommended
Pavilion G6-2221ss
Microsoft Windows 10 (64-bit)

My motherboard is dead (680569-501). I buy a wrong motherboard (680570-001). The new motherboard don't have UEFI and not see my HDD.

 

What can do?

 

Jorge

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Jorgeirv,

 

Thank you for visiting the HP Support Forums! The forums are a great place where you can find solutions for your issues, with help from the community!

 

I came across your post about the issue with the System Board, and wanted to help!  I understand that the replacement System Board does not see the Hard Drive.

 

Based on the following guide, here is the information for the System Boards:

HP Pavilion g6 Notebook PC Maintenance and Service Guide (Chapter 4, Page 75-76).

 

For use only with computer models equipped with 1 GB of dedicated switchable discrete video memory and Windows 8 Standard 680569-501 (Original System Board)

 

For use only with computer models equipped with 2 GB of dedicated switchable discrete video memory and FreeDOS 1.0 680570-001 (Replacement)

 

It seems like the System Board you purchased is only compatible with the notebook, if it came equipped with the specifications indicated.  You may consider replacing the System Board with the one that is compatible.

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!

View solution in original post

2 REPLIES 2
HP Recommended

Hello @Jorgeirv,

 

Thank you for visiting the HP Support Forums! The forums are a great place where you can find solutions for your issues, with help from the community!

 

I came across your post about the issue with the System Board, and wanted to help!  I understand that the replacement System Board does not see the Hard Drive.

 

Based on the following guide, here is the information for the System Boards:

HP Pavilion g6 Notebook PC Maintenance and Service Guide (Chapter 4, Page 75-76).

 

For use only with computer models equipped with 1 GB of dedicated switchable discrete video memory and Windows 8 Standard 680569-501 (Original System Board)

 

For use only with computer models equipped with 2 GB of dedicated switchable discrete video memory and FreeDOS 1.0 680570-001 (Replacement)

 

It seems like the System Board you purchased is only compatible with the notebook, if it came equipped with the specifications indicated.  You may consider replacing the System Board with the one that is compatible.

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
HP Recommended
Thanks for the answer.
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