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marklh
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Issue with HP Elite Thunderbolt 3 dock

HP Elite Thunderbolt 3 65W Dock
Microsoft Windows 10 (64-bit)

HP Elite Thunderbolt 3 65W Dock not working with elite book 360x 1030 g2. Wont conect as a docking station. 

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Issue with HP Elite Thunderbolt 3 dock

Hi marklh,

 

Have you tried installing the Thunderbolt 3 dock drivers for your computer?

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81205.exe

 

Description:

This package provides the Thunderbolt Secure Connect Utility for supported notebook models running a supported operating system.

 

This is the dock's driver:

 

http://ftp.hp.com/pub/softpaq/sp84501-85000/sp84553.exe

 

Description:

This package provides the Intel Thunderbolt 3 Dock Firmware Update for supported models running a supported operating system. This package includes the following firmware:

- Intel Thunderbolt 3 Firmware for HP Thunderbolt 3 Dock, version 18.0.3.1.3/18.4.2.9.
- HP Thunderbolt 3 Dock Synaptics DisplayPort Hub Firmware, version 3.12.000.
- ASM1042A Firmware for HP Thunderbolt 3 Dock, version 131025.10.11.26.
- ASMedia ASM1074 Firmware, version 140415.03.00.00.
- HP Audio Dock Firmware, version 1.03.

 

This is a chipset driver for the dock:

 

http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81934.exe

 

Description:

This package contains the ASMedia eXtensible Host Controller (xHCI) driver for supported notebook models running a supported operating system.

 

Hope this helps,

kem579

 

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