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‎06-29-2020 02:03 AM

HP Recommended
Product: HP Pavilion X360
Operating System: Microsoft Windows 10 (64-bit)

My keyboard is not working properly. When I press e letter key a Project screen gets pops up everytime , when r is pressed rg gets typed ,continues with some other letters as well. Need help as I have tried almost everything like running diagnostic tool resetting PS/2 keyboard to defaults in the bios setup.

 

4 REPLIES 4

‎06-29-2020 02:46 AM

HP Recommended

Have you tried updating the BIOS or downloading the keyboard driver again?

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‎06-29-2020 03:04 AM

HP Recommended

nopes...

 

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‎06-29-2020 03:25 AM

HP Recommended

updated the drivers , uninstall the keyboard still not resolving the issue

 

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‎06-30-2020 03:44 AM

HP Recommended

It may be that the keyboard hardware is damaged and the keyboard needs to be replaced

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