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‎03-28-2020 04:57 PM

HP Recommended
Product: Envy x360
Operating System: Microsoft Windows 10 (32-bit)

When typing and going back to insert the cursor between letters, the new letters I type overtake previously written letters/characters, so I lose them and have to retype everything. How to change this?

1 REPLY 1

‎04-02-2020 01:43 PM

HP Recommended

@Dennis101 Welcome to HP Community!

 

I understand that you are an issue with keyboard settings.

 

Do not worry. I will try to fix the issue.

 

Please check with the notepad and check.

 

Please perform the keyboard test and lets us know the result.

 

1. Power off the PC and make sure that it is completely powered off.

2. Press the power button and the moment you press the power button immediately start tapping F2 key, you should see the system diagnostics screen.

3. Look for the component test, under that all the hardware will be listed, please choose Keyboard and initiate the quick test.

Note: If it fails it will generate a 24 digits alphanumeric failure id, please capture that.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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