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HP Recommended
HP Elitebook 830 G5
Microsoft Windows 10 (64-bit)

Bonjour,

Depuis peu mon ordi ne charge plus au delà de 79%

j'ai eu beau faire toutes les recommandations pour réparer ce dysfonctionnement, rien à faire 

et même si depuis je ne la branche que quand il en a besoin = je vide la batterie et laisse branché au maxi, là non plus pas de modif et plafond de charge 79%

zut !!

il est encore sous garanti = ceci sera pris en charge ?

merci

jd

 

7 REPLIES 7
HP Recommended

Hey @JD3135  !

Hope your doing fine! ?

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
HP Recommended

Hi

 

I have exactly the same issue with my battery since 3 weeks (more or less).  My PC is 2 years old. It seems that an update related to the ioptimization of the battery is involved but I do not find out where I have to adjut the parameters.

 

Would you please help me ?

 

Regards

HP Recommended

@Greg113

 

What is the product number of your computer?

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Hi

 

My PC is a HP Elitebook 840 G5.

ProdID 3JX29EA#ABF

HP Recommended

Hello, I had the same issue since an update to optimize the battery.

I found a parameter in power management in BIOS (F10 on startup).

You will have 3 choices between :

- optimize battery health (which can charge the battery up to 80% max)

- let HP power management optimize (or something like that)

- and maximum battery capacity (charge 100% even if the PC is plugged on DC)

On my PC, i choose the second (let the system optimize) and my battery can now be charged more than 79%.

Hope it will help other users.

 

Regards.

Denis.

HP Recommended

Bonjour, c'est une option qui se trouve dans le BIOS (F10 au démarrage), puis power management. Il faut sélectionner le choix n°2, à savoir laisser le système gérer (car par défaut suite à une mise à jour, l'option n°1 est activée = optimisation de la santé de la batterie et donc charge max 80%).

Cordialement.

Denis.

HP Recommended

Hello Denis

 

Thanks for the tip !

 

It is ok now

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.