Laptop Battery will not calibrate

[gildalau]

I run the battery management as it alerted me to the fact that the battery on my HP Notebook 15s-fq1003na needed calibrating...despite following the instructions to charge at 100% for 3hours and re-run the battery check, it still does not calibrate. Another HP message suggests the battery may need replacing and as it's still under warrantee, i wanted to do that but the bot is worse than useless and gave me a telephone number for Photography London and the answer machine is full...probably all those HP customers!! 

[The_Fossette]

@gildalau

I reviewed your post and I understand that you are getting a message to calibrate the battery.

Don’t worry, I assure you I will try my best to get this sorted.

Are you seeing this message in the HP support assistant? If yes, then I recommend you uninstall HP support assistant and then download and install it from the below link.

https://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/p...

Follow the steps in the below article to calibrate the battery.

https://support.hp.com/us-en/document/c04700771

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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