04-22-2017 05:57 PM - edited 04-22-2017 05:59 PM
Hi my laptop last night I made it sleep, but it turn itself on after it sleeps(normal, I have fastboot off, its not related to fastboot but it just does it.) but it stayed on the whole night and this morning I wake up and I hear this clicking noise like when you put it to sleep mode the harddrive headpark clicking noise. I open it and it turns on, but it still clicks even when its on so I waited a few minutes still the same. I Restarted it then now a few hours later it starts making the noise again and it is on I don't know why.
Is it a sign of harddrive failure or is it normal?
I bought it a year ago on Dec. 26, 2015
(and if your wondering if it clicks when the harddrive light blinks no, it clicks randomly not the same time as the light)
Thanks please reply if you have a suggestion or fix. :robothappy:
04-22-2017 07:34 PM
Please backup your files/data first then run the following test
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04-22-2017 07:44 PM
Do a hard reset: https://support.hp.com/in-en/document/c01684768
See if the issue is resolved
Perform extensive hard drive and memory tests: https://support.hp.com/in-en/document/c03467259
Report back with results.
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04-22-2017 08:01 PM
I will do a hard reset and tell you what the results are but its not all the time it makes the clicking noise.
For my battery I have it out in a box somewhere so when I do the hard reset do I need to plug the battery in once it is done or I can just leave it out?