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Laptop HDD Clicking/Head Parking Noise when the laptop is on and when it is sleeping.

HP Pavilion 17" 17-G188CA
Microsoft Windows 10 (64-bit)

Hi my laptop last night I made it sleep, but it turn itself on after it sleeps(normal, I have fastboot off, its not related to fastboot but it just does it.) but it stayed on the whole night and this morning I wake up and I hear this clicking noise like when you put it to sleep mode the harddrive headpark clicking noise. I open it and it turns on, but it still clicks even when its on so I waited a few minutes still the same. I Restarted it then now a few hours later it starts making the noise again and it is on I don't know why. 

 

Is it a sign of harddrive failure or is it normal?

 

I bought it a year ago on Dec. 26, 2015

(and if your wondering if it clicks when the harddrive light blinks no, it clicks randomly not the same time as the light)

 

Thanks please reply if you have a suggestion or fix. :robothappy:

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Laptop HDD Clicking/Head Parking Noise when the laptop is on and when it is sleeping.

Hi,

 

Please backup your files/data first then run the following test

 

         https://support.hp.com/rs-en/document/c00439024

 

Regards.

BH
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Laptop HDD Clicking/Head Parking Noise when the laptop is on and when it is sleeping.

Hi,


Do a hard reset: https://support.hp.com/in-en/document/c01684768

See if the issue is resolved

Perform extensive hard drive and memory tests: https://support.hp.com/in-en/document/c03467259

Report back with results.


Regards

Visruth
I'm a Volunteer AND I don't work for, nor represent HP


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Laptop HDD Clicking/Head Parking Noise when the laptop is on and when it is sleeping.

Hi banhien 

Do I have to backup my data? I have alot of files and a few partitions with huge files on them. Is it okay if I just run the test?

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Laptop HDD Clicking/Head Parking Noise when the laptop is on and when it is sleeping.

Hi visruth

 

I will do a hard reset and tell you what the results are but its not all the time it makes the clicking noise.

For my battery I have it out in a box somewhere so when I do the hard reset do I need to plug the battery in once it is done or I can just leave it out?

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Laptop HDD Clicking/Head Parking Noise when the laptop is on and when it is sleeping.



Plug it in after doing hard reset

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Laptop HDD Clicking/Head Parking Noise when the laptop is on and when it is sleeping.

Ok ill do it now, ill tell you the results after a few hours if it stops clicking or not.

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Laptop HDD Clicking/Head Parking Noise when the laptop is on and when it is sleeping.

Hi visruth

Its been 11hrs now just turned it on so far there isnt any noise ill check back in a bit

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Laptop HDD Clicking/Head Parking Noise when the laptop is on and when it is sleeping.

Hi visruth

Its been about 40 minutes and its making that noise again...

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Laptop HDD Clicking/Head Parking Noise when the laptop is on and when it is sleeping.

Hi,


What about the extensive test results?

I'm a Volunteer AND I don't work for, nor represent HP


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