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Hello @NatchezDave1
Sorry to hear that you are having problems ... I would like to help you.
(1) Current RAM specification
HP 15-r030wm Notebook PC Product Specifications
Memory | 4GB DDR3L SDRAM (1 DIMM) |
Memory Slots | 1 user accessible |
(2) Maximum RAM specification is 8 GB ( This information is not binding )
--->>> Maintenance and Service Guide
Page 76 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
(3) Ask your motherboard what it can handle... ( This information should be accurate )
Launch the Windows command prompt and execute below command
wmic memphysical get maxcapacity
Divide the result by 1024 and again by 1024
or
divide result by 1048576
You will get GB (Gigabytes)
(4) Please report your results
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