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Diesel2017 Student
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Laptop battery drains when unit is off.

Spectre x360 15"
Microsoft Windows 10 (64-bit)

Hi, my computer has never held a charge.  When my battery is fully charged, and I turn it off, and I leave it alone for about 2 weeks, the battery drains completely.  Many users have this problem.  Does anyone know of a fix?

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Dean Dean
Dean
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Laptop battery drains when unit is off.

I know its an issue but I haven't heard of anything new lately.

There was the Sphinx fix that someone uploaded to Google Drive that technicians were using but I think I heard it was no longer working since newer Windows updates came out.

You can take a look here and try at your own risk... https://h30434.www3.hp.com

 

Otherwise, if your PC is still under warranty, I would contact HP Support directly and make them fix it asap.

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

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