07-16-2019 02:35 AM
Guys, i want to ask something about the battery.
When i just bought my laptop 1 year + ago , charging is fast about an hr and last for long 4hr above..
I seldom use my laptop, maybe few hour in a week.
Sometimes i left my laptop charge a few day(forget to off plug)
The question is, recently i found out my battery since like finish quite fast.
The timing show like 1hr - 2hr with 100% remaining 30% brightness and power mode : Best battery life.
How to know if my battery is getting weak? Is battery under warranty?
07-18-2019 09:29 AM
Welcome to the HP Support Community!
I recommend you update the BIOS from the below link and check if it helps the battery performance.
If you continue facing the issue, then run a test on the battery following the below steps.
- Turn on the computer.
- Immediately press the f2 key repeatedly, about once every second, until the UEFI menu opens.
When the UEFI menu opens, select the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostic test, press esc.
You can check the warranty information by clicking on the below link.
Let me know how it goes and you have a great day!
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