Laptop briefly stutters while typing

[Carnifex23]

This issue has been coming back increasingly over the past few weeks.
Sometimes when I'm working on my laptop, my computer freezes briefly whilst typing (for about a fifth of a second). Whenever I work while listening to music I can hear the music stuttering during this time as well. During this time, the typed letters will not register in Word (which is extremely frustrating as it drastically affects my productivity, going from typing 400 p/m to about 50).
The faster I type, the more frequently it occurs. It does not matter how hard I press the keyboard.
What I've tried so far:
- Restarting may or may not work but I'm pretty sure it is not dependant on it.
- Every single troubleshooter there is
- HP assistant, checking for updates and malfunctioning.
- Updating drivers
- Somehow plugging in an external keyboard does work, I am typing this on an external keyboard and no problems whatsoever (however this does not solve my problem).
- I've also checked the hardware performance status: all hardware is functioning properly, with the latest driver, at a normal temperature, under 80%, with 'best performance' being turned on and any demanding processes apart from Chrome and Word turned off. This does not help.

I'm clueless. Who isn't?

[praveenbv]

HI@Carnifex23, Welcome to the HP Support Community!

I understand you have freezing issues with your PC.

Don't worry I'll try to help you out.

Did you make any hardware or software changes on your PC?

Try updating the BIOS and chipset driver on your PC and check if it helps.

1.Updating the BIOS  & Windows updated

You can try updating the drivers using HP support assistant.

Refer this article to know more information about using HP support assistant.

If the issue still persists after trying out the steps try the steps recommended below.

Use the steps in this section to help find the cause of the lockup:

Disconnect all devices to the PC with the exception of keyboard and mouse and/or monitor required for minimal use.

Remove any discs from the CD/DVD drives.

If Windows becomes active again, clean, repair, or replace the disc. Troubleshooting is complete.

If the lockup persists, continue troubleshooting using these steps.

While holding down the Alt key on the keyboard, press the F4 key to close the application.

If Windows becomes active again, the problem is related to an application. Save your work and restart the computer. Remember the name of the application that stopped responding or caused the error. Update or remove applications that continue to lock up. Troubleshooting is complete.

If the lockup persists, continue troubleshooting using these steps.

Press the Ctrl+Shift+Esc keys to open Task Manager.

Review the list of applications under Processes and look for applications that have stopped responding. Make a note of the names of those applications or programs.

Select an application that is not responding, and then click End Task.

A Microsoft Windows error message might appear: Windows Explorer has stopped working. Windows may check to see if there is a solution for the problem or prompt you to close the program. Or, if you see If you can’t see the taskbar and desktop icons, press Windows key and type Explorer….”

If you can’t see the taskbar and desktop icons, press the Windows key and type Explorer in the field and click OK to restart File Explorer.

Continue clicking End Task for applications that are not responding until all unresponsive applications are removed from the list.

Refer to this article to further troubleshoot lock up or freezing issues with PC.

Hope this helps! Keep me posted.

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Have a great day!