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Laptop charging and not charging intermittently after 30-40%

HP 15-AC035TX
Microsoft Windows 8.1 (64-bit)

Hi,

 

My HP 15-AC035TX (warranty was over by Oct 2016), when plugged in - till 30 - 40% it's getting charged without any issues. Then it's charging & not charging intermittently. It's getting charged for 1 min then not getting charged for few seconds. 

 

If i run the laptop without batterires, no issues. Laptop is running smoothly without any disconnection.

 

I tried with one of my friends charger and the same thing happens. So i guess the problem is not with the charger. 

 

I've tried everything mentioned in this two threads. Nothing worked

1) http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-G62-Intermittent-charging-pro...

2) http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/not-charging-starts-then-stops/...

 

As far as discharge is concerned, battery is holding the charge as usual (say it it gets charged for 45%, it will run for 2.5 hours)

 

Any suggestions ?

 

Battery test report:
IMG_20170413_191306~2.jpg

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Laptop charging and not charging intermittently after 30-40%

Hi ,

 

Step 1 :


"I would request you to perform the below steps and check the issue,
1. Click Start -> in search window type 'Device Manager'
2. Open Device Manager > expand Batteries > Uninstall Microsoft ACPI - Compliant Control Method Battery
3. Remove the battery > after about one minute, insert the battery, then in device manager > click Scan for hardware changes , the battery meter should be displaying Plugged in, charging ."

 

Step 2 : Calibrating the Battery (Windows 😎

 

Link : https://support.hp.com/in-en/document/c03325217

 

Please do share us the update . 

 

r-K

 

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

 

I am an HP employee!! 

 

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