04-18-2017 06:23 AM
This question is regarding the question here that I posted some days ago.
Now the problem occured again. And when I do a hard reset as told by Visruth, the battery begin to charge. But after sometime (maybe a day or 2) the laptop will not recognize the charger again. Now it has occured to me 3 times.
Is there a permanent solution for this..?
p.s. Last time I also reloaded BIOS as suggested by Visruth. But the problem occured again..
04-18-2017 11:21 AM
This sounds like a hardware problem since it is still happening after all the troubleshooting with visruth. You have a standard 1 year warranty with HP, I would request service:
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