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HP Recommended
HP Envy x360 15m-cp0011dx
Microsoft Windows 10 (32-bit)

Recently my fan has started to vibrate whenever it turns on. It's really loud and the vibrations are annoying. I ran a diagnosis and nothing came up. 

4 REPLIES 4
HP Recommended

@twoo2

 

I reviewed your post and I understand that the fan is vibrating on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

If the fan is vibrating then the fan screws may be loose and that might be causing the vibration. However, just to make sure that it is not a software issue, I recommend you update the BIOS from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp106001-106500/sp106080.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

I updated the BIOS and it didn't help my laptop. The laptop still vibrates sometimes.

HP Recommended

@twoo2

 

I recommend you contact support as it might be a hardware issue.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

The virtual agent wasn't helpful, and I wasn't able to find a number to call about my issue. Can you give me the number to call?

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