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‎02-03-2023 07:25 AM

HP Recommended

Hello, 

Lately I have been getting minor electric shocks through my laptop whenever I insert or remove any USB or earphone wire.

Whenever my finger comes in contact with the metal part of the wire I experience a shock. I wanted to know what could be causing this and how can I fix it.

 

Thank You.

Category:
2 REPLIES 2

‎02-03-2023 07:49 AM - edited ‎02-03-2023 07:50 AM

HP Recommended

You need to treat the area you work at with an anti-static spray.  The following worked for me

https://www.amazon.com/Sprayway-Anti-Static-Spray-Ounce/dp/B07K1W8GQ1

 

The electric discharge can easily damage equipment.  I lost a pair of USB type hard drive enclosures due to this exact problem.

 

Spray the carpet, chair and table you work at.

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‎02-04-2023 01:45 AM

HP Recommended

Thanks for replying, 

I think the problem is with the laptop itself. I have 2 other laptops at my home and I have never experienced any issue like this on the others. Can I get this fixed at the service center if my laptop is under warranty?

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