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HP Recommended
15-db0011ns
Microsoft Windows 10 (64-bit)

Laptop hp 15-db0011ns charging pin flashes red light very fast and does not charge, It works all right, but since it fails to load I can't use it, I've taken it to several places and they haven't been able to fix the problem, please if anyone knows the solution to help me.

1 REPLY 1
HP Recommended

@REY01 

 

Please use the following ways to fix it:

 

            https://support.hp.com/si-en/document/ish_2268927-1713329-16

 

If failed, you need new battery

 

Regards.

BH
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