Laptop is performing weaker than it should.

[Ondruj]

Hello.

I have bought this particular notebook for ocasion gaming about 6 months ago.

Firstly, when i tested games the same day i bought it, i saw that when CPU was hotter than 60 degrees, it lowered the clock speeds until it cooled down. This leaded to massive FPS drops while gaming. I "fixed it" with a BIOS update.

But when i want to play something now, it feels weaker than it should be. The i5-7300HQ isnt far from desktop i5-7400 (about 15% lower performance), and the GTX 150Ti should be capable of solid gaming experience. When i play for example RUST, im barely stratching 40FPS  at lowest possible settings. But when i tried my older destkop pc (i3-4130, 8gb ram, gtx 960) it ran at medium setting, 1080p 60 FPS stable.

The temperatures are ok. When in-game, they dont go over 70 degrees, but i think it is still lowering performance to keep it at the temperature lower than 70 degrees.

My questions are: 1) Why is the performance so low for the hardware that is capable of 60fps mid graphics gaming. 

                                  2)Can i somehow turn off the performance limiter to let the laptop run at higher temepratures ? I dont mind temps over 80 degrees aswell.

Thanks.

[A4Apollo]

Hey there! @Ondruj, 

Try updating the windows to the latest version and check if it helps.

Try the steps recommended below to restore BIOS to default.

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.
 

Also, I would suggest you enable Fast Start-Up on the system and check if it helps. To do this, follow the steps below.
1. Open Control Panel and go to Power Options.
2. Click/tap on the Choose what the power buttons do link on the left side.
3. Click/tap on the Change settings that are currently unavailable link at the top.
4. If prompted by UAC, then click/tap on Yes. 
5. Ensure that Turn on Fast Startup is checked.
6. Restart the computer.

Try updating the graphics driver on the PC to the latest version and check if it helps.

Update the graphics drivers using this link. Click Here

You can also try updating the drivers on your PC using HP support assistant.

Refer this article to know more information about using HP support assistant.

If the issue still persists after trying out the steps try the steps recommended below.

In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type sfc /scannow. Make sure to include the space between sfc and the /.
Press Enter and wait while System File Checker scans for corrupted files.
When scanning is complete, the results are displayed on the screen.
If the file checker found and replaced any corrupted files, restart the computer and check the performance.
If the file checker did not find any corrupted files or found corrupted files but could not replace them, go to the next step.
If System File Checker finds corrupted files but cannot replace them, use the Deployment Image Servicing and Management (DISM) tool. DISM checks the corrupted files; then downloads and replaces the files using Windows Update.
In Windows, open a web browser.
   NOTE:
You need to be connected to the Internet to use DISM.
In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type dism.exe /Online /Cleanup-image /Restorehealth. Make sure to include the space before each / in the command line.
Press Enter and wait while DISM works. This might take several minutes.
If DISM finds corrupted files, it replaces them using Windows Update. If this occurs, after DISM is finished, restart your computer and see if the performance has improved.

Refer this article to know more information about freezing issues with the PC. Click Here

Lastly, try running a system diagnostics test on the PC and check if the hardware on your laptop is functioning correctly.

Refer this article to know more information about running system diagnostics on your PC.

Hope this helps!

Have a great day! 🙂

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