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‎03-05-2023 02:23 AM

HP Recommended
Product: OMEN by HP 17-cb0006na

Hello,

 

When my laptop is switched off the battery charges fine and the light goes from orange to white (fully charged). However, the moment I switch the laptop on the lights go out and stops charging.

I have replaced battery and charger and the problem still remains. I have also updated my bios, windows 11 and removed and reinstalled the battery drives without any success! 

 

Please help!

 

Grundog

Category:
2 people had the same question
1 REPLY 1

‎04-09-2023 08:24 AM

HP Recommended

Hi, did you problem get solved? - if so, how?

I have thesame problem 

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