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‎03-01-2021 08:56 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Today suddenly my battery decided not to charge while the laptop was running. If it's plugged in, it doesn't decline, but it also doesn't increase. However, when it's off, it charges like normal. I've tried most of the internet options, involving uninstalling battery stuff in my devices, holding the power button, on and off, even let it run to 0% and charged it back up again. Any ideas?

1 REPLY 1

‎03-04-2021 05:45 AM

HP Recommended

@bkron21

 


Welcome to HP Support Community


I would like to help

 

To assist you better please provide me with the Product Number or the complete  Notebook Model

 

You can refer to this Link: https://support.hp.com/in-en/document/c03754824
 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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