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‎04-19-2020 08:48 PM

HP Recommended
Product: Pavilion 17 G120DS
Operating System: Microsoft Windows 10 (32-bit)

Laptop had been off for approximately a day, attempted to turn on and it started making a faint beeping noise and would not boot up at all. Sounds like it was attempting to but something was stopping it. Noticed that the drive light was continuously blinking Amber while the faint beeping was occurring. 

 

Already tried taking the battery out and holding down the power button and that didn’t work.

 

Any help would be greatly appreciated!

1 REPLY 1

‎04-20-2020 05:36 AM

HP Recommended

Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

OR


Depending on the age of the PC and the BIOS vendor...
https://support.hp.com/us-en/document/bph07107

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