cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 2 0 0
Message 1 of 5
147
Flag Post

Laptop's charging slot got burnt due to short circuit & it is under warranty. Will you charge to rep

HP Recommended
Envy X 360
Microsoft Windows 10 (64-bit)

My laptop's charging slot got burnt. Do you charge for repairing? Even if it is under warranty? If yes.. how much would be the cost. 

4 REPLIES 4
Highlighted
Level 17
Level 17
42,714 42,504 6,789 11,851
Message 2 of 5
Flag Post
HP Recommended

This is a user forum not HP Parts or Repair. If its not under warranty HP would charge to repalr and charge a lot. If its under warranty it is free. How did the short circuit happen? This will detemine if its covered by the warranty. Where are you located (country)?


0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 3 of 5
Flag Post
HP Recommended

After plugging in the charger, I just turned on the switch that's it, it got burnt( may be due to Voltage difference). I am living in Italy. And can you please help me out with the service centre in Rome. I have tried locating but didn't find one. & Yes my laptop has 6 months warranty left. 

0 Kudos
Highlighted
Level 17
Level 17
42,714 42,504 6,789 11,851
Message 4 of 5
Flag Post
HP Recommended

I found this on an old thread:

 

+39 02 3859 1308

 

These days it is best to start online:

 

https://support.hp.com/it-it/contact-hp

 

At some point in the process you will be provided a phone number to call


0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 5 of 5
Flag Post
HP Recommended

Thank you so much. 

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation