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- Laptop shutsdown at 25% charge
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09-07-2020 11:10 PM
I've been using my laptop for less than a year and just recently noticed that my laptop would shut down at around 25% charge. It would not turn back on unless I connect the charger in. It is a Lithium-a battery.
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Accepted Solutions
09-08-2020 12:25 PM
Not surprising since laptop batteries lose their ability to hold a charge over time and yours might simply be dropping suddenly from 25% to something too low to keep the laptop powered up.
You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport
This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is less than 50% of the Design Capacity, it is faulty and needs to be replaced.
Also note the figure alongside the "Cycle Count". This tells how many times the battery has been fully recharged. A typical battery can handle around 500 charge cycles, but some will fail sooner than that.
I am a volunteer and I do not work for, nor represent, HP
09-08-2020 12:25 PM
Not surprising since laptop batteries lose their ability to hold a charge over time and yours might simply be dropping suddenly from 25% to something too low to keep the laptop powered up.
You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport
This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is less than 50% of the Design Capacity, it is faulty and needs to be replaced.
Also note the figure alongside the "Cycle Count". This tells how many times the battery has been fully recharged. A typical battery can handle around 500 charge cycles, but some will fail sooner than that.
I am a volunteer and I do not work for, nor represent, HP
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