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- Laptop suddenly stopped charging

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03-11-2021 02:05 PM
I was using my laptop while charger plugged in, suddenly my laptop turned off and won't charge.
I am pretty sure the batter was not 0%. The charging indicator is not even blinking.
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Accepted Solutions
03-16-2021 12:01 PM - edited 03-16-2021 12:02 PM
03-16-2021 03:12 AM
I checked with the AC adapter of my friend's as instructed by you, all in vain.
I also tested my adapter on my friend's laptop and it was able to charge his laptop.
What are the chances that only the charging dock is the issue and not the motherboard?
Thanks for replying ASAP.
03-16-2021 09:55 AM
Service Manual:
(12) Power connector cable 813945-011
See p. 75. There is some chance replacing the power jack will fix the problem and the part is not too expensive. If you need help finding one let us know. Good luck.