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gradosr225
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Laptop with accidental damage

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HP Pav x360 m3 Conver m3-u001d
Microsoft Windows 10 (64-bit)


I have a HP  laptop with accidental display damage. The laptop is covered under HPs warranty but the warranty does not cover accidental damage. Does HP offer repair options for accidental damage

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GBL84
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Hello gradosr225,

  

Sorry to know about accidental display damage !

 

Normal Warranty will not cover accidental Damages. It only covers mechanical Failures.  Induced damage and is not covered as a part of warranty.

 

For the HP laptop to qualify for a any accidents, the PC should an additional Warranty/Carepac called Accidental Damage protection. 

 

You may contact the local HP technical support who will support you their best on a charge basis.

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

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Thank You,

GBL84

I am not an HP Employee

 

 

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gradosr225
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do you have a contact number for US HP tech support

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