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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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HP ENVY x360 Laptop - 15m-ed0023dx
Microsoft Windows 11

Hi  My Hp Envy touchscreen laptop keyboard stop working and now the touchscreen or mouse pad doesn't work either. Had been work perfect powered it on one day and didn't work. Can someone advise if this has happened to you? computer is about year and half old 

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