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Left hinge broken and corner of laptop coming off

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HP Laptop 17

My HP laptop left hinge broke and the left corner is cracked and bulging. The laptop was not dropped or fell. When I open and close the laptop the hinge is shifting and then seperating lower case from the upper case. I am not able to close and open the laptop properly. Please help.

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@Isabellamaurici, Welcome to the HP Support Community!


As this is a hardware issue, please reach out to the HP Technical Support team in your region regarding the service options or repair costs.

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.


Keep me posted for any other assistance.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

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