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Student
Posts: 1
Member Since: ‎06-14-2016
Message 1 of 2 (132 Views)

Left hinge is loose

Product Name: Spectre
Operating System: Microsoft Windows 8 (64-bit)

The left hindge on my laptop is loose. I do not feel comfortable using it in tablet mode because I am concerned the movement will further agrevate it. It is limiting my use of my laptop which I use for my business. Can you please help me? 

Thanks,
Lalania

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Retired
Posts: 4,641
Member Since: ‎07-08-2015
Message 2 of 2 (129 Views)

Re: Left hinge is loose

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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