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‎01-12-2020 09:00 PM - edited ‎01-12-2020 09:00 PM

HP Recommended
Product: HP Envy x360

So I was wondering if anyone could help me with an issue that I am having;

The left side of my laptop screen has recently began popping out at the bottom where it meets the hinge. I have googled and I see that it seems to be a common thing, but was wondering what I need to do about getting it fixed? My warranty ended about 6 months ago so I was just going to attempt to bring it to a repair shop, but they informed me that I should contact HP first. 

 

Thanks in advance,

Ashley.

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1 REPLY 1

‎01-15-2020 03:38 PM

HP Recommended

@Ashleylowe94
Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the HP display-hinge assembly, 
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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