Kristenwadey Honor Student
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Letter on keyboard stopped working

HP Envy x360 Convertible PC
Microsoft Windows XP
The letter "Q" on my keyboard stopped working, 8 have an HP Envy x360 Convertible PC... is this a common issue? 8is there anything I can do? If not I just got this computer 7 months ago and it's still under warranty, would this issue be covered under warranty. Thanks
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Letter on keyboard stopped working


@Kristenwadey wrote:
The letter "Q" on my keyboard stopped working, 8 have an HP Envy x360 Convertible PC... is this a common issue? 8is there anything I can do? If not I just got this computer 7 months ago and it's still under warranty, would this issue be covered under warranty. Thanks

Hi,

 

You are running uns upported Windows XP on HP Envy x360 Convertible PC ? Looks like this could be your style of typing too.

 

Anyway, please contact HP using one of the following numbers

 

    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Regards.

 

 

BH
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Kristenwadey Honor Student
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Letter on keyboard stopped working

I'm not sure what you mean by unsupported windows XP  on my HP Envy? I just have the windows that came with the laptop when i bought it at best buy. Is calling HP the only method of help i can get, i tend to find it slow and not extremely helpful.

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