Brand new laptop heats up way too quickly. Fans are almost always spinning, temps reach 75c with less than 10% load and frequently enter the 90s whenever there is any sort of load (eg 30%). Core temp has even indicated the cpu has overheated. System slows down and sometimes monitor starts flickering until I hibernate/restart.
Overall this has been a strange experience. In the beginning even the multitouch on the touchpad weren't working. No bang and olufson app even though there should have been one I think. No reviews and scarce info on this model. etc etc.
I had to update a whole lot of drivers and the OS to get it to be fairly usable, but the overheating will not go away. At this rate the cpu will probably spoil other parts of the system. Don't want to open it to clean/paste as it is still under warranty.
Thank you for posting on the HP Support Community. .
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.
After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.
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