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GOLFINGGOORU
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Long DST error code: PGEKPR-A7XAQ5-XD7U3G-618703

HP Recommended
HPLAPTOP MODEL 15-DB0043NR

Long DST error code: PGEKPR-A7XAQ5-XD7U3G-618703 WHAT DO i NEED TO FIX IT.

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Paul_Tikkanen
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Hi:

 

Below is the failure report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
PGEKPR-A7XAQ5-XD7U3G-618703OK00000000009/18/21305StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Full Test Failure

 

You will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

h10032.www1.hp.com/ctg/Manual/c06719946.pdf

 

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

 

After you replace the drive, you can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) | HP® Customer Support

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