• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP EliteBook 830 G7 Notebook PC (8PV75AV)

unable to get hp3 pen working on elitebook 830G7. Pen connects but buttons d nothing, hp pen control is incompatable with this computer, looking for suggestions to get pen working, thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @HAJC007 

 

only X360 laptops can use an optical pen, the other models can only use a finger or a passive pen

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @HAJC007 

 

only X360 laptops can use an optical pen, the other models can only use a finger or a passive pen

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

can you recommend a passive stylus pen KNOWN TO WORK with the elitebook 830G7, I currently have 3 pens recommended from HP support that DO NOT WORK, and its very frustrating, spending $ 50 per a useless stick, thanks

HP Recommended

there is no such thing as a passive optical pencil, they are passive and that is what they are called. Remember they only work if you have a touch screen and can use your fingers, an example of a passive pen can be seen here, it has nothing specific, they all work as if you were using your finger.

 

Passive Stylus - AliExpress

 

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.