• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-16-2020 01:42 AM

HP Recommended
Product: G6 2231TX
Operating System: Microsoft Windows 8.1 (64-bit)
  • Looking to upgrade RAM( from 4HB to 12GB) /HDD (from 500 GB to 1 TB ) and software from I3 3rd Gen to I3 10th Gen of my Laptop 2231TX. Please advise whether is it possible.
1 REPLY 1

‎07-21-2020 09:52 AM

HP Recommended

@Kumars22,

 

I reviewed your post and I understand that you want to upgrade the RAM, processor, and the Hard drive on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

The maximum support RAM on your computer is 8GB and you can upgrade the hard drive to 1TB. You will not be able to upgrade the processor on the computer.

 

Refer to the below service guide for your computer for more detailed information.

 

http://h10032.www1.hp.com/ctg/Manual/c03593041

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.