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‎11-26-2018 01:19 PM - edited ‎11-26-2018 03:37 PM

HP Recommended
Product: Envy x360 15t Touch
Operating System: Microsoft Windows 10 (64-bit)

will any SODIMM DDR4 2400 work? Or do i need specific brand, model, etc?

 

I'm not shopping at newegg anymore so not sure best place to find either.. Amazon doesnt seem to have the right stuff

11 REPLIES 11

‎11-26-2018 01:36 PM

HP Recommended

Think i found the set i was lookin for, on amazon... guess their filters werent lettin it show up earlier.. cant see the pin count

https://www.amazon.com/G-SKILL-Ripjaws-PC4-19200-SO-DIMM-F4-2400C16D-16GRS/dp/B017UC3VOM

that compatible?

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‎11-26-2018 03:37 PM - edited ‎11-26-2018 03:38 PM

HP Recommended

bump?

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‎11-26-2018 10:04 PM

HP Recommended

seriously? nothing?

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‎11-27-2018 02:42 PM

HP Recommended

@Mastalock,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and understand that you are looking to upgrade the RAM on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I need the exact model for your computer to assist you in this regard.

 

Please follow the steps in the below article to find the product details.

 

https://support.hp.com/in-en/document/c00033108

 

I await a response at your earliest convenience.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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‎12-17-2018 11:23 PM

HP Recommended

didnt have it at the time

other thread that memory incomatible as i installed it and only showing 8gb

 

Envy x360 15-cn1xxx

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‎12-18-2018 08:21 AM

HP Recommended

@Mastalock,

 

Thank you for the information.

 

Below are the details of the RAM you need for your computer.

 

8-GB Part Number: 862398-855

4-GB Part Number: 862397-855

 

Please refer to the below service guide for your computer for more information.

 

http://h10032.www1.hp.com/ctg/Manual/c06140010

 

Hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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‎12-18-2018 08:54 AM - edited ‎12-18-2018 08:55 AM

HP Recommended

hmmm lets see *rereads my 2nd post*. Nope. Doesnt answer the question

asked if that specific ram I linked would work, not your crappy standard parts

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‎12-18-2018 02:11 PM

HP Recommended

nor would I pay $90-$200 for a small basic stick of ram.. especailly after christmas

I now have to give my mom a faulty laptop for christmas

this will definately b my last purchase here

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‎12-18-2018 02:20 PM

HP Recommended

@Mastalock,

 

It is great to have you back and your patience is greatly appreciated.

 

HP has tested only the above mentioned RAM on your computer. However, you can go ahead and install the RAM which is listed in the link you have provided at your own risk.

 

Hope that answers your question.

 

Good day! Take care 🙂

 

Cheers!

 

The_Fossette
I am an HP Employee

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