Dylank28 Student
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Loose hinge on spectre x360

Spectre X360

Hi,

So recently i started noticing that my hinge on my spectre was loose. Whilst i decided to try look past the issue and use the laptop normally, over the past couple of days the issue has magnified and i have noticed that it is at the point that when my laptop is closed. The screen doesn't align with the base.

I haven't dropped it, nor have i excessively open and closed the lid or even for that matter used the 360 degrees tablet function.

I am still well within my warranty and was interested in seeing as to what my options are, given the amount i spent on the laptop.

Regards,

Dylan

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Retired Duane_D
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Loose hinge on spectre x360

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

I work on behalf of HP. I am a Moderator on the HP Support Forums.
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rich911 Student
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Loose hinge on spectre x360

As have many before me i have a Spectre X360 Notebook with a loose hinge.  Trying to get it fixed before it gets worse

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Loose hinge on spectre x360

@rich911

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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