Loud Hard Drive / Possible Fan on HP Spectre x360

[UberOAK]

Hi,

My Laptop Info is as follows:

HP Spectre x360 Convertible 15-df0xxx My notebook
Product number   4WW36UA#ABA
Serial number   [edited]

It is operating intermittently very loudly. I hear the SSD hard drive accessing followed by loud fan noises. I have already been through the HP Hardware System diagnosis and installed all of the latest BIOS and drivers, but the problem does not go away. It happens about once an hour or so and gets really loud. It's not overheating as I have another pad for the laptop that has an external fan to help cool it as well. Any advice?

This Laptop is still under extended Warranty, as well. I bought it in the United States but I am now 

Thanks,

Geoff

[Echo_Lake]

@UberOAK
Thank you for posting on the HP Support Community.

I appreciate your efforts to try and resolve the issue. I have a few troubleshooting steps we could try to fix the issue before reaching out to our HP support.  
use the following steps:  (do not skip any troubleshooting steps even if you feel steps are repeating)

• Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

• After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
• Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

• In some cases, updating the BIOS might help prevent this error from occurring. For more information on how to update the BIOS, see Updating the BIOS.

If the issue persists, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.