• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Envy x360 Convertible 15-ed1xxx
Microsoft Windows 10 (64-bit)

I bought this 15inch HP Envy Convertible Core-i7 11th Gen and I was expecting it to be good on battery since the 11th Gen has proven to be energy efficient. To my surprise, unlike what has been claimed by HP, my PC is giving a 6 hours battery time with "Better Battery" settings and a 50 percent brightness. 

Before an HP guy tells me what to do, here is what I have already done:

1. Re-Installed Windows 10 after going trough PC Reset Option.

2. Performed a complete 8 Hours calibration procedure where I gave rest of 6 hours to a discharged machine.

3. Read all the support topic in this regard and have performed battery tests which suggested calibration and which I did as explained above.

My question is, should I be content with 6 Hours battery? Or should I send it back to the vendor for a warranty claim as the claimed battery life is double of what I am getting.

Any one else having this model having the same issue?

2 REPLIES 2
HP Recommended

@oic120 wrote:

.. My question is, should I be content with 6 Hours battery? Or should I send it back to the vendor for a warranty claim


@oic120 

 

That is good, you won't be able to get 8hrs or 10hrs

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

So practically which settings are required to get the claimed battery life as shown in the device specifications at https://support.hp.com/ca-en/document/c06962012

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.