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I have an HP Envy 13-ah0043tx and used to have a similar problem. When playing games, my framerate would drop down to 10 fps from 70 and would stutter like crazy. I found that putting the laptop on High-Performance mode in HP Command Center helped (bloatware that actually works). Hope this helps. Unlucky for me, HP managed to sneak in the 10w version, which is a problem I am sure can't be fixed. Oh well... Hope this helps

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