10-25-2019 03:49 PM - edited 10-29-2019 12:08 PM
@SH1997 Welcome to HP Community!
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need! - I'm afraid this is not sufficient: HP ENVY TC 15 NOTEBOOK PC
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
Also, if this is the first time you are attempting to connect a Lan cable to the device, perhaps, you could check the user guide for details: click here to find it, or simply provide the above details and I'll get the information you need and make this easier for you. 😉
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