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HP Recommended
Pavilion Notebook
Microsoft Windows 10 (32-bit)

My laptop has been trying to update the windows 10 update for a few days and always fails. I have tried troubleshooting and in the end it just tells me "HP Pavilion notebook-BIOS needs to be upgraded before you can upgrade to windows 10" And then it tells me to manually uninstall it.  How do I do this

I noted that this has already been answered but it was for a different product number

1 REPLY 1
HP Recommended

@BigH1

 

Welcome to HP Support Community


I would like to help

 

To assist you better please provide me with the Product Number or the complete Laptop Model

 

You can refer to this Link: https://support.hp.com/in-en/document/c03754824
 

 

Thank you


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KrazyToad
I Am An HP Employee

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