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‎05-22-2019 03:54 AM - last edited on ‎05-22-2019 08:09 AM by Retired

HP Recommended
Product: HP ProBook 450 G5
Operating System: Microsoft Windows 10 (64-bit)

Hi! I  bought a notebook HP Probook 450 G5 (s/n [edited]). I have windows 10 pro x64,  with all installed drivers from hp website and updates from windows update. I have maaaany bsods (blue screens) with errors KMODE_EXCEPTION_NOT_HANDLED, SYSTEM_SERVICE_EXCEPTION, KERNEL_SECURITY_CHECK_FAILURE. Sometimes bsods happens with errors REFERENCE_BY_POINTER, DRIVER_IRQL_NOT_LESS_OR_EQUAL.

What should I do resolve this problem?

I spent some time with google and WinDbg, trying to check minidumps of bsods, found out error may be with drivers.  DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT - this message i see in WinDbg. In Windows support forums many topics with this problems, they say go to hardware manufacturer support.

 

1 REPLY 1

‎05-26-2019 04:20 PM

HP Recommended

Any help?

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