cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Rhema316
New member
3 2 0 0
Message 1 of 7
1,618
Flag Post

Max amount of ram for HP ENVY x360 - m6-w102dx

HP Recommended
HP ENVY x360 - m6-w102dx
Microsoft Windows 10 (64-bit)

What is the max amount of RAM for HP ENVY x360 - m6-w102dx?  I currently have 8GB and would like to take it to the max available.  What is the recommended memory to purchase?

 

Thank you.

 

Jim

6 REPLIES 6
banhien
Level 19
Level 19
96,827 65,540 12,548 21,628
Message 2 of 7
Flag Post
HP Recommended

Hi,

 

I can't recommend anything bacause:

 

Two SODIMM slots - non customer accessible / non-upgradeable
DDR3L-1600 Dual Channel Support
Supports up to 16 GB of system RAM in the following configurations:
16384-MB total system memory (8192×2)
12288-MB total system memory (8192×1) + (4096×1)
8192-MB total system memory (8192×1) or (4096×2)
4096-MB total system memory (4096×1) or (2048×2)

 

Source:  Maintenance and Service Guide

 

    http://support.hp.com/us-en/product/HP-ENVY-x360-m6-Convertible-PC-series/8499296/model/8788304/manu...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
Rhema316
Author
New member
3 2 0 0
Message 3 of 7
Flag Post
HP Recommended

Thank you very much for the quick response.

 

I take that to mean that if the machine already has 8GB I cannot add an additional 8GB to the RAM.   Your answer was great but not the answer I was hoping for.  I found where the max can be 16GB so I thought that meant I could add another to stick.

 

Thanks again. Lesson learned is to ask that question in the future.

 

Jim

Was this reply helpful? Yes No
banhien
Level 19
Level 19
96,827 65,540 12,548 21,628
Message 4 of 7
Flag Post
HP Recommended

Hi,

 

The manual implies users can't upgrade RAM, this is the work for Authorized Service Provider parts otherwise will void warranty.

 

Please read the book (page 41) if you wish to DIY in future (after warranty period perhaps).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
Rhema316
Author
New member
3 2 0 0
Message 5 of 7
Flag Post
HP Recommended
Thank you for your help.

Which book are you referring to for page 41?

Thank you again!

Jim
Was this reply helpful? Yes No
banhien
Level 19
Level 19
96,827 65,540 12,548 21,628
Message 6 of 7
Flag Post
HP Recommended

Hi,

 

The link is in/on my previous reply

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
williasj
New member
1 1 0 0
Message 7 of 7
Flag Post
HP Recommended

This can be upgraded but not easily PM me for details

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation