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‎03-07-2016 12:37 PM

HP Recommended
Product: HP ENVY x360 - m6-w102dx
Operating System: Microsoft Windows 10 (64-bit)

What is the max amount of RAM for HP ENVY x360 - m6-w102dx?  I currently have 8GB and would like to take it to the max available.  What is the recommended memory to purchase?

 

Thank you.

 

Jim

6 REPLIES 6

‎03-07-2016 04:23 PM

HP Recommended

Hi,

 

I can't recommend anything bacause:

 

Two SODIMM slots - non customer accessible / non-upgradeable
DDR3L-1600 Dual Channel Support
Supports up to 16 GB of system RAM in the following configurations:
16384-MB total system memory (8192×2)
12288-MB total system memory (8192×1) + (4096×1)
8192-MB total system memory (8192×1) or (4096×2)
4096-MB total system memory (4096×1) or (2048×2)

 

Source:  Maintenance and Service Guide

 

    http://support.hp.com/us-en/product/HP-ENVY-x360-m6-Convertible-PC-series/8499296/model/8788304/manu...

 

Regards.

BH
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‎03-07-2016 05:17 PM

HP Recommended

Thank you very much for the quick response.

 

I take that to mean that if the machine already has 8GB I cannot add an additional 8GB to the RAM.   Your answer was great but not the answer I was hoping for.  I found where the max can be 16GB so I thought that meant I could add another to stick.

 

Thanks again. Lesson learned is to ask that question in the future.

 

Jim

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‎03-07-2016 05:29 PM

HP Recommended

Hi,

 

The manual implies users can't upgrade RAM, this is the work for Authorized Service Provider parts otherwise will void warranty.

 

Please read the book (page 41) if you wish to DIY in future (after warranty period perhaps).

 

Regards.

BH
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‎03-07-2016 05:32 PM

HP Recommended
Thank you for your help.

Which book are you referring to for page 41?

Thank you again!

Jim
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‎03-07-2016 05:36 PM

HP Recommended

Hi,

 

The link is in/on my previous reply

 

Regards.

BH
***
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‎12-18-2016 01:58 AM

HP Recommended

This can be upgraded but not easily PM me for details

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