• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-13-2022 01:50 PM - last edited on ‎12-14-2022 07:11 AM by Retired

HP Recommended
Product: HP ENVY x360 - 15m-cn0012dx

Hello, HP doesn't support this laptop anymore and they're not providing the manual for it. I would like to know what is the max memory this laptop supports? Thank you! Product Number: 3VU70UA - Serial Number [Personal Information Removed]

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-13-2022 02:37 PM - edited ‎12-13-2022 02:42 PM

HP Recommended

@Lionel69,

 

See the aforementioned Crucial link (99+% accurate) I posted:

 

NonSequitur777_0-1670967430431.png

 

[EDIT:] I am not necessarily promoting Crucial -I would pick the Samsung RAM equivalent (p/n: M471A2K43CB1-CRC 16GB).

 

Kind Regards,

 

NonSequitur777


View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
5 REPLIES 5

‎12-13-2022 02:29 PM

HP Recommended

@Lionel69,

 

Welcome to our HP User Forum!

 

Your HP ENVY X360 - 15m-Cn0012dx (3VU70UA) can be fitted with up to 2 x 16GB of DDR4 PC4-19200, 2400 MHz, Non-ECC, Unbuffered, SODIMM, 260-pin RAM sticks.

 

You could install 2666 MHz (DDR4 PC4-21300) RAM or 3200 MHz (DDR4 PC4-25600) RAM, but your laptop will down throttle it to 2400 MHz RAM speed.

 

Reference: https://www.crucial.com/compatible-upgrade-for/hp---compaq/envy-x360-15m-cn0012dx#memory.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


1 person found this reply helpful
Was this reply helpful? Yes No

‎12-13-2022 02:34 PM

HP Recommended

WOW! Thank you so much. So you are saying that I can upgrade to 32gig of ram? If so, please provide the place where you found this information. Thank you again!

Was this reply helpful? Yes No

‎12-13-2022 02:37 PM - edited ‎12-13-2022 02:42 PM

HP Recommended

@Lionel69,

 

See the aforementioned Crucial link (99+% accurate) I posted:

 

NonSequitur777_0-1670967430431.png

 

[EDIT:] I am not necessarily promoting Crucial -I would pick the Samsung RAM equivalent (p/n: M471A2K43CB1-CRC 16GB).

 

Kind Regards,

 

NonSequitur777


1 person found this reply helpful
Was this reply helpful? Yes No

‎12-13-2022 02:41 PM

HP Recommended

You ROCK! Thank you very much!

Was this reply helpful? Yes No

‎12-13-2022 02:43 PM

HP Recommended

@Lionel69,

 

You are very welcome -glad I could assist you.

 

Live long and prosper 🖖

 

Kind Regards,

 

NonSequitur777


1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.