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‎02-29-2020 04:44 PM

HP Recommended
Product: Pavilion Pro 17
Operating System: Microsoft Windows 8.1 (64-bit)

Can someone provide the Failure ID description = GUV63A-7ASA1U-MFPV6K-60WL03?  I received the error while performing the system diagnostic on my hard drive.

1 REPLY 1

‎02-29-2020 06:22 PM

HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Quick Test Failure, means the hard drive needs to be replaced and the operating system reinstalled.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c04511833

 

After you replace the hard drive, you can reinstall W8.1 for free as follows...

 

Download the plain W8.1 x64 ISO file from the link below.

 

https://www.microsoft.com/en-us/software-download/windows8ISO

 

Use the Microsoft tool that I zipped up and attached below to transfer the ISO file to a DVD or USB flash drive so that it is bootable, or you can use a free utility such as Rufus to do the same.

 

After W8.1 has completed installing, you can install the drivers and available software from your notebook's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-17-f200-notebook-pc-series/7486462/mode...

Windows7-USB-DVD-Download-Tool-Installer-en-US.zip
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