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Hello, I removed the heatsink to my laptop and I saw that I had something white, when I investigated I saw that they are called thermal pads, only that researching take a specific measure, I would like to ask for help for that.

The model of my laptop is a Victus Hp 16 d0xxx

1 REPLY 1
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@JordyMancilla,

 

Thanks for reaching out to the HP Support Community! 🎉

 

I’m here to help you troubleshoot your issue and get things back on track. Just follow these steps below, and we’ll have you running smoothly in no time:

 

  • Turn off the laptop and unplug it.
  • Remove the back panel to access the internals.
  • Locate the thermal pads between the processor (CPU/GPU) and the heatsink.
  • Measure the dimensions (width, length, and thickness) of the existing thermal pads.
  • Find a replacement thermal pad that matches the measurements.
  • Apply the new thermal pad, ensuring it fits properly.
  • Reassemble the laptop and reattach the back panel.
  • Power on the laptop and monitor its performance.

You may refer this guide: 

I’m pretty confident this will do the trick! But hey, if you run into any bumps along the way or need a little extra help, just give me a shout! I’ve got your back. 💪

 

Also, if this reply solved your problem (or made you feel like a tech wizard 😎), please click "Accepted Solution". It helps others, and I promise I’ll do a little happy dance. 🕺 Also, if you could click 'Yes' under ‘Was this reply helpful?’—that’s like giving me a virtual high-five. 🙌

 

Thanks again for being awesome, and I hope you have an amazing day ahead! 🌟

 

Cheers,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.